HOW WE WORK

FREQUENTLY ASKED QUESTIONS


Where are you located?
Our office is located at Shop 19 –21, 2nd Floor, Kamu Kamu Plaza, Kampala, Uganda.
We are open Monday - Friday (9am - 6pm), Saturday (10am - 2pm).
Please call or whatsapp us on:
Tel: 0773230674 (MTN), 0756526425 (AIRTEL)

How do I order?
The way we work is like this. You let us know what item you want. If you know where to find it, you send us a website link where to buy it from. If not, we look for it from the UK and send you a quote. The quote includes cost of the item, shipping and local taxes. It is the final price - you won't have to pay a penny more. If you agree with the quote, you pay a 50% deposit. We then buy the item and ship it to you arriving within 10 - 15 working days. We let you know when the item has arrived and on collection you pay the 50% balance.

How do I make payment?
You can pay via mobile money, cash or bank deposit. Please contact us as above for details.

Can I return the item?
Yes. You need to notify us and return it to us on the same day as it is received or collected.